Grew from 12 to 100+ faster than their current IT systems could handle.
TMI met with the company and assessed their technology needs. It was determined that based on their requirements they needed to take their existing data and move it to server technology.
We put together an implementation for an infrastructure that would best fit their growing business. Given that most of their employees were remote and spread across the globe, it was determined that they could make use of Exchange, Remote Connectivity, and File Sharing capabilities. We implemented a dedicated Hosted Exchange, SSL-VPN, and File server at our data center that provided them with high availability services, as well as the ability to expand their infrastructure easily with growth.
Because of the time differences between our company and their various employees we were presented with an additional challenge in coordinating support for remote users upon the migration. To ensure a smooth transition, our 24x7 help desk employees were notified of the potential request for help, and given detailed information on migration instructions, as well as the client’s infrastructure. This allowed us to provide seamless support at any time of the day through the project.